How do I cancel or modify an invoice ?

Have you issued an invoice by mistake? There are several ways of rectifying this.

Firstly, you cannot delete an invoice.

The chronological numbering of invoices enables the tax authorities to check that no invoices have been omitted. Continuous numbering of invoices is therefore mandatory. Deleting an invoice would create a hole in this continuous numbering.

You want to cancel an invoice completely

To ‘cancel an invoice’, the only option is to generate a credit note.

You wish to rectify the address on an invoice

Only the internal comment, address, reference and IBAN displayed on the invoice can be modified.

To change the address of the invoiced customer:

1. In the list of invoices, find the invoice concerned, scroll down the left-hand arrow and select ‘Modify the name and address of the invoice’ :

2. Enter the customer's address to appear on the invoice.

 Attention 
The modification is only applied to the PDF document, but the client of the file cannot be modified, nor can the client's accounting account.