When the invoice is generated, a payment due date is automatically created.
This due date :
- Is created by default on d+30, unless otherwise configured in the customer's file.
- Includes the total amount of the invoice, if no other payment has previously been entered on the order.
How do I adjust the amount of the payment due?
- To the right of the order concerned, click on "Manage the payments".
- Click the pencil at the end of the line to access the deadline modification form.
- Correct the due date amount and click on "Save"
To make it easier to track overdue payments, the sum of the due dates in the left-hand column of the table must equal the invoice amount.
How do I change a payment received?
- The easiest way is to go to the "Invoicing > Payment" menu.
- Once you've found what you're looking for using the filters, pull out the grey arrow to the left of the payment concerned.
- Click on "Open the payment in its order".
- Click the pencil at the end of the line to access the deadline modification form.
NF525 certification: As soon as the invoice is generated, all actions on the payments received are recorded in the change log.
To find out more, please see the "Managing your payments" tutorial.
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